Admission Concierge

Admissions Concierge

Bishop Center is actively seeking an Admissions Concierge for our skilled nursing facility in Syracuse, New York.

DUTIES:

• Welcomes new Residents & their families to ensure a smooth, hassle-free move.

• Makes sure rooms are clean & ready before welcoming new Residents.

• Introduces new Residents & their families to life in our “Home” and shows them around the Facility.

• Coordinates between new residents & unit managers to ensure their quick evaluation upon arrival.

• Follows up within three days of arrival to ask “How are you doing and what can we do to make it better/easier for YOU”

• Makes three rounds per day on every floor to discuss Residents’ needs and concerns.

• Maintains a daily log of questions, concerns, and issues raised, along with any follow-up steps taken.

• Submits logs to the Director of Resident Quality daily.

• Assists Residents with the discharge process & follows up the next day.

• Help where help is needed, be a team player, and assist in any problem area.

REQUIREMENTS:

• Demonstrate passion & enthusiasm to work with elderly Residents

• Min. - high school diploma or equivalent.

• A bachelor’s Degree is preferred

• Experience in LTC Community Relations policies is a plus

• Excellent interpersonal & communication skills

• Ability to multitask as well as stay on task & concentrate with constant interruptions

CentersHealthCare.com/careers

Equal Opportunity Employer –M/F/D/V