Job Description

 

Admissions Concierge

Schenectady Center is actively seeking an Admissions Concierge for our Skilled Nursing Facility in Schenectady, NY. The ideal candidate will have prior experience in a Nursing Home Admissions department, and a thorough knowledge of all local hospital systems.

DUTIES:

  • Welcome new Residents & their families to ensure a smooth, hassle-free move
  • Ensure rooms are clean & ready before welcoming new Residents
  • Introduce new Residents & their families to life in our "Home" and show them around the Facility
  • Coordinate between new residents & unit managers to ensure their quick evaluation upon arrival
  • Follow up with new residents within three days of arrival
  • Make at least three round per day on every floor to discuss Residents’ needs and concerns
  • Maintain a daily log with questions, concerns and issues raised; and any follow-up steps taken
  • Submits Daily logs to the Facility Administrator
  • Assists Residents with the discharge process & follows up the next day
  • Establishing & maintaining relationships with local hospitals, physicians & community organizations for the purpose of generating consistent admissions to the facility
  • Understand the admissions process including policy, procedures, assessments & paperwork requirements
  • Support the facility's PR to generate a positive image & encourage word-of-mouth referrals
  • Maintain knowledge of regulations governing Medicare/Medicaid/Managed Care reimbursement processes
  • Communicate special needs of new admissions to staff to ensure a smooth transition
  • Provide appointments for facility presentations and on-site tours

REQUIREMENTS:

  • Demonstrate passion & enthusiasm to work with elderly Residents
  • Minimal high school diploma or equivalent
  • Excellent interpersonal & communication skills
  • Ability to multi-task as well as stay on task & concentrate with constant interruptions
  • Prior experience as post-acute and long-term care Admissions
  • Experience in community relations preferred
  • Be self-driven with excellent internal sales/marketing skills
  • Ability to implement the process to achieve desired outcomes
  • Possess communication, time management, and organizational skills
  • Solid computer skills; working knowledge of MS Office
  • Nursing License preferred 

LOCATION:

Schenectady, NY

ABOUT US:

 Schenectady Center for Rehabilitation and Nursing is a 240-bed rehabilitation and skilled nursing facility located near the lively, reinvigorated downtown. With a long tradition of supporting the community-and being an active part of it-Schenectady Center is one of the newest in all of New York State with modern fixtures, contemporary features, and the latest amenities throughout. Our patient-centered therapy sessions are delivered by our caring, compassionate, expert team and will ensure that your program is tailored to your specific rehabilitation needs. Schenectady Center is a proud member of the Centers Health Care Consortium. 

SCC

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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