Assisted Living Program Community Liaison
Job Description
Assisted Living Program Community Liaison
Albany Center for Independent Living is seeking a qualified Assisted Living Program Community Liaison for our Adult Home Care in Delmar, NY.
Responsibilities:
- Maintain and/or improve community occupancy and average daily census in accordance with company business and marketing plans.
- Manage sales processes by understanding prospective residents’ needs and educating them about the community’s services and programs.
- Coordinate and complete all activities needed for sales, including visiting prospects homes, conducting initial assessments, providing sales presentations and ensuring all required forms are completed prior to move in.
- Maintain CRM with up to date documentation.
- Increase community awareness through participation in outside events, professional groups, joining networking events, and local community involvement.
- Strengthen relationships within local hospital systems and physician networks as well as strengthening and growing business opportunities.
- Assist hospital social service and discharge planning personnel by providing the required paperwork and timely follow up and follow through.
- Work closely with agency personnel to identify community resources.
- Communicate with Centralized Admissions in obtaining required paperwork and inform of any changes and/or updates in a timely manner.
- Attend and participate in all company offered training and education opportunities as directed by Regional Manager.
Required Skills and Qualifications:
- Proven results in Senior Living sales.
- Minimum of 2 years sales experience with a proven track record of generating and closing a high percentage of qualified leads.
- Proficiency with computers, and database systems.
- The ability to conduct presentations for healthcare professionals, senior groups, churches, etc.
- Ability to build long lasting relationships with local business partners and professional referral sources.
- Good listening skills, compassionate and empathetic.
- Have a clear understanding of Assisted Living, Independent Living and Assisted Living Program.
- Excellent sales/marketing, communication, time management & organizational skills required.
- Ability to effectively listen and communicate both verbally and in writing.
- Must be self-directed, able to prioritize tasks as well as have the ability to accept directives.
- Team player with industry knowledge and the ability to connect with families.
- Excellent written and verbal communication skills.
- Professional contacts in the market are a definite plus!
LOCATION:
Albany, NY
DC45
ABOUT US:
DLC
Application Instructions
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
Apply OnlinePosted: 1/24/2023
Job Status: Full Time
Job Reference #: job_20230104210915_OFZ6F2HURUMMLUOC