Job Description

Case Manager - Assisted Living Program

Oneida Center for Rehabilitation and Nursing is actively seeking a Case Manager for our Assisted Living Facility in Utica, NY. The ideal candidate will have good communication skills and a pleasant demeanor!

Duties Include:

  • Will act as a liaison between our Residents and the Director of Case Management
  • Address Resident concerns which may include; roommate issues, room changes, behavioral problems, etc.
  • Help all new Residents in orienting to the Assisted Living Program
  • Assist Residents in obtaining SSI/SSD benefits and Access-A-Ride applications & services
  • Coordinate medical appointments; including scheduling transportation, insurance eligibility, etc.
  • Assist with the documentation necessary for re-admissions from hospitalization or rehabilitation
  • Maintain organized incident reports and proper documentation as necessary
  • Order durable medical equipment based on physician orders
  • Collaborate with the finance office to assist with Medicaid recertification or SSA concerns
  • Ensure completion of Mental Health evaluations and coordination of services as needed
  • Act as a resident spokesperson when necessary


  • Work experience in human services, social services or other related fields strongly preferred
  • Proficiency in computer programs such as MS Office & MS Excel
  • Strong work ethic, intense drive, and initiative for quality customer service
  • Excellent written & oral communication skills and great problem-solving skills
  • Superior administrative and organizational skills with the ability to prioritize
  • Position requires multitasking and efficient time management skills
  • Exceptional interpersonal & leadership skills are required!


Utica, NY

About us:

Oneida Center for Rehabilitation and Healthcare is a 120-bed rehabilitation and skilled nursing facility located in Utica, New York. Our pledge to the community, our residents and staff is to provide post-acute care in a manner that sets the standard of excellence and strives to meet and/or exceed the expectations of our residents, staff, and all we come in contact with. Services at Oneida Center include Skilled Nursing, Respite, Hospice, and Post-acute Rehabilitation and are affiliated with an Assisted Living Program and Adult Day Care. We endeavor to embrace our residents in times of crisis and assist them to leave and/or live here with a sense of well–being, individuality, and independence.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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