Job Description


Clinical Manager for the Scheduling Department

Centers Home Health Care of Otsego is actively seeking Clinical Manager for the scheduling department to work full-time at our Home Care Agency in Otsego County, NY.



    Job Duties/Responsibilities:

    • Acts as a resource person for field nurses.
    • Assists nurses in managing caseloads to facilitate the new start of care and revisits to patients.
    • Interprets medical jargon to less experienced nurses in the field.
    • Instructs field nurses regarding difficult nursing procedures they may encounter during a visit.
    • Explain/Instruct/Teach Medicare, Medicaid, and managed care guidelines to field nurses.
    • Instructs field nurses on Revival’s policies and procedures regarding visits.
    • Supervises and guides clerical staff.
    • Educates field nurses regarding sensitivity to the special needs of the patients.
    • Conducts supervisory field visits.
    • Performs planning and scheduling functions for all skilled nursing services.
    • Staffs each case appropriately, following guidelines set by the Director of Intake.
    • Forwards all pertinent intake information to COC prior to the initial visit.
    • Consistently maintains the availability list of nurses. Obtains and maintains information related to scheduled time off of COCs.
    • Obtains a schedule of full-time COC to assure compliance with agency policies.
    • Confirms COC weekend on-call schedules and reports any changes to the supervisor.
    • Maintains complete and accurate scheduling log.
    • Enters required information into the EMAR system including but not limited to COC name-in a timely fashion.
    • Alerts Director of Intake, Patient Services Manager and Director of Managed Care
    • with anticipated staffing shortages.
    • Collects and obtains information in delays in SOC, NTUC’s, relays such information to appropriate parties.
    • Performs other duties as required.


    • Bachelor’s degree in nursing preferred. 
    • Minimum of two to three years of scheduling experience required. 
    • Two years of home health experience required. 
    • One year of supervisory experience preferred. 
    • Excellent organizational and communication skills. 
    • Ability to asses data reflecting the client’s status and interpret their appropriate needs. 
    • Knowledge of NYSDOH regulations and Medicare and Medicaid eligibility criteria.





    Application Instructions

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