Job Description


Amazing Home Care is seeking an energetic, detail-oriented individual who can assist various clients for our home care agency in Buffalo, NY. Healthcare and/or phone experience is a plus but not absolutely necessary. This hourly position can lead to other growth and bonus opportunities.


  • Handle customer inquiries and complaints via in person and over the phone
  • Troubleshoot and resolve issues and concerns
  • Document and update notes based on interactions
  • Obtain and enter in documentation from various sources including doctors office and medical establishments
  • Work directly with the Intake manager to assist with various needs of the office, including HR and Recruitment type duties.


  • Previous experience in customer service or other related fields
  • Ability to deal with different types of clients and situations
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills



Buffalo, NY



Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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