Intake Communication Specialist

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Intake Communication Specialist

Responsibilities

• Manages communications between clinical staff and referral sources
• Responds to inquiries from referral sources quickly and efficiently
• Contributes to the management of the organization’s referrals by ensuring work is handled accurately
• Makes calls to doctor’s offices, nursing homes, and hospitals on behalf of the intake team to retrieve necessary information for patients
• Reviews team spreadsheets to ensure appropriate handling of cases and provide updates proactively to referral sources
• Able to work under moderate supervision
• Other tasks that contribute to the communication of the referral sources and the intake team

Requirements:

• Strong interpersonal skills
• Good written and verbal communication skills
• Good computer skills including knowledge of Microsoft Office (i.e Word, Outlook, Excel, etc)
• Strong organizational skills
• Self-motivated
• Problem-solver

Position Type/Expected Hours of Work

• Full Time - Monday through Friday

We offer:

• Health Benefits
• Dental
• 401K
• Generous Paid Time Off
• Voluntary Employee Benefit Programs
• Employee Referral Award Program

Location:

Margate Florida

ABOUT US:

Centers Home Care is one of the largest home health care organizations in New York, providing every type of healthcare from Health aide to Physical Therapists, Registered Nurses, and more. Our network includes Alpine Home Health Care, Revival Home Health Care, InterGen Health, and Amazing Home Care. Whether you are a hospital planner arranging patient discharges, a rehabilitation patient in need of continuing care when you return home, or you’re taking care of someone at home and need a little extra help, we’re here for you. We have the staff and most importantly, we have the expertise. We can solve your care needs, assist you with short or long-term equipment rental, and resolve insurance questions all with one call. AHC18, LB123