Laboratory Supervisor
Position Title: Laboratory Supervisor
Reports to: Laboratory Director
Position Summary:
The Supervisor plans, organizes, schedules, and directs the department in order to effectively utilize employees and equipment to meet established turnaround time and material utilization within budgetary constraints while adhering to quality technical standards. The Supervisor provides direct on-site analysis of the day-to-day operation including adjustment of specimen workflow, test performance, quality, compliance, and associated documentation to adhere to the applicable regulatory agencies, company policies and procedures. Additional tasks can be assigned at the discretion of the Manager/Director.
Position Responsibilities:
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each responsibility competently. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the responsibility. Laboratory Supervisor responsibilities include but are not necessarily limited to the following:
Performs the scheduling, planning, staffing, and monitoring of workflow based on patient load to meet established goals.
Procures appropriate supplies and equipment to maximize department efficiency and stays within established budgetary and quality goals including accurate monthly inventory.
Provides technical oversight of area(s) of responsibility.
Serves as a technical resource for problem solving and process improvement to ensure accurate test performance and meets all quality goals. Investigates and documents non-conforming events as necessary.
Monitor test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained
Ensure that patient test results are not reported until all corrective actions have been taken and the test system is properly functioning
Ensures compliance with regulatory agency requirements through maintaining proper documentation, conducting audits, and corrective actions. Troubleshoots and recommends process improvements, as needed.
Maintains, implements, and ensures compliance with all department and company policies and procedures.
Monitors and ensures implementation of goals to meet established quality assurance, quality control, quality improvement plans and turnaround time.
Reviews Quality Control data as needed and at least monthly or as required.
Maintains and updates all Standard Operating Procedures and Forms to include Safety Data Sheets.
Provide orientation, training, and competency assessments to all testing personnel
Assist with proficiency testing and resolutions
Responsible for validating and implementing new methods and technologies.
Be capable of identifying problems that may adversely affect test performance or reporting of test results and either must correct the problem or immediately notify Laboratory Management.
Demonstrate the ability to be flexible, organized and function under stressful situations.
Perform all responsibilities independently with no direct supervision required
Perform all other duties as assigned
Competencies:
Must have proven leadership, interpersonal, communication, computer and technical skills in the specialty area being supervised.
Knowledge of medical laboratory principles, standards, applications and tests
Knowledge of medical laboratory safety, cleanliness and infection control policies and regulations
Knowledge of medical laboratory equipment uses and maintenance
Ability to maintain confidentiality and comply with all HIPAA regulations
Demonstrated leadership ability, strength and diplomacy
Strong interpersonal skills and professional demeanor
Ability to communicate effectively verbally and in writing
Critical thinking with efficient and effective problem-solving skills.
Ability to manage and execute multiple projects, prioritize, and meet deadlines.
Ability to work well in a team environment that promotes inclusiveness and communication among team members.
Education and Experience:
Bachelor of Arts/Science Degree in Medical Technology, Chemistry, Biology, or related Life Science
6 years clinical laboratory experience.
2 or more years of supervisory experience preferred
Certification and Licensure:
MT ASCP preferred
Work Environment:
Environmentally controlled laboratory environment
Fast paced environment with occasional high pressure or emergent situations
Frequent exposure to body fluids
Possible exposure to infectious specimens, communicable diseases, toxic substances, and other conditions common to a laboratory environment
Required to wear Personal Protective Equipment (PPE) as appropriate such as lab coats, face shields, gloves and masks
Frequent interaction with a diverse population including team members and other customers
Physical Demands:
Frequent standing, walking, grasping, carrying and speaking
Occasional sitting, reaching, bending and stooping
Lifting, carrying, pushing and pulling up to 50 pounds, with assistance if needed
Frequent use of computer, keyboard, phone, and copy and fax machine as needed