Mobile Phlebotomy Team Lead

Position Summary:

The Lead Phlebotomist reflects the mission, vision, and values of Centers laboratory, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The role of the Lead Phlebotomist is to provide support and leadership to the phlebotomists with their phlebotomy skills. The Lead Phlebotomist must be able to perform all tasks in phlebotomy services and specimen processing. The Lead Phlebotomist provides support to the General Laboratory Supervisor with training and procedure manual preservation.

Position Responsibilities:

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each responsibility competently. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the responsibility. The responsibilities of a phlebotomist include, but are not necessarily limited to the following:

• Assists in the hiring, training, and evaluation for phlebotomy service personnel.
• Teaches phlebotomy procedures to less-skilled personnel.
• Provides coaching and performance improvement plans for Team members that are not meeting standards.
• Serves as a role model by leading and developing staff with respect, and helping staff to hardwire our Values & Standards of Behavior.
• Assists with communication and problem solving both intra- and interdepartmentally.
• Performs all the duties of a phlebotomist.
• Maintains proficiency as a phlebotomist.
• Assists in providing for adequate staffing for phlebotomy services.
• Provides coverage during phlebotomy absences and vacations.
• Is flexible in order to cover all shifts and all phlebotomy areas.
• Maintains and orders an appropriate organized inventory of supplies.
• Assists with evaluating and recommending new procedures and technology.
• Assists with revising and updating the phlebotomy training program.
• Assists with maintaining and writing policies and procedures relating to phlebotomy services.
• Provides for adequate communication between the phlebotomy personnel and laboratory management.
• Promotes teamwork as an organizational approach to making quality and productivity improvements in the laboratory.
• Assists the General Laboratory Supervisor as required.
• Maintains and develops knowledge of laboratory CAP standards and assists laboratory management in compliance.
• Brings any medically related concerns to the Laboratory Medical Director or his designee.
• Maintains good communication with and receives direction from the General Laboratory Supervisor, Laboratory Manager, Medical Director and Administrative Laboratory Director.

Competencies:

• Demonstrated leadership ability, strength and diplomacy
• Strong interpersonal skills and professional demeanor
• Ability to communicate effectively verbally and in writing
• Critical thinking with efficient and effective problem-solving skills.
• Ability to work well in a team environment that promotes inclusiveness and communication among team members.

Education and Experience:

• High school diploma or equivalent. Additional education a plus
• 5 years of clinical laboratory experience preferred

Work Environment:

• Environmentally controlled setting
• Fast paced environment with occasional high pressure or emergent situations
• Frequent exposure to body fluids
• Possible exposure to infectious specimens, communicable diseases, toxic substances, and other conditions common to a laboratory environment
• Required to wear Personal Protective Equipment (PPE) as appropriate such as laboratory coats, face shields, gloves and masks
• Frequent interaction with a diverse population including team members and other customers

Physical Demands:

• Frequent standing, walking, grasping, carrying and speaking
• Occasional sitting, reaching, bending and stooping
• Lifting, carrying, pushing and pulling up to 50 pounds, with assistance if needed
• Frequent use of computer, keyboard, phone, and copy and fax machine as needed