Job Description

Nursing Home Concierge

Rochester Center is looking to hire a Concierge to work 1 pm - 9 pm Weekends ensuring all residents are well taken care of. The ideal candidate will have strong interpersonal and communication skills & prior LTC experience. 

Duties Include:

  • Welcome new Residents & their families to ensure a smooth, hassle-free move
  • Ensure rooms are clean & ready before welcoming new Residents
  • Introduce new Residents & their families to live in our "Home" and show them around the Facility
  • Coordinate between new residents & unit managers to ensure their quick evaluation upon arrival
  • Follow up with new residents within three days of arrival
  • Make at least three round per day on every floor to discuss Residents’ needs and concerns
  • Maintain a daily log with questions, concerns, and issues raised; and any follow-up steps are taken
  • Submits Daily logs to the Facility Administrator
  • Assists Residents with the discharge process & follows up the next day
  • Help where help is needed, be a team player and assist in any problem area

Requirements Include:

  • Must be a licensed CNA 
  • Demonstrate passion & enthusiasm to work with elderly Residents
  • Minimum high school diploma or equivalent
  • Experience in LTC Community Relations policies a plus
  • Excellent interpersonal & communication skills
  • Ability to multi-task as well as stay on task & concentrate with constant interruptions
  • Must be a Self-Motivator



Rochester, NY

About Us:

Rochester Center is a 124-bed skilled nursing and rehab facility that is a top choice for post-acute care in Monroe County, New York. Nestled in a woodsy enclave, this beautiful facility offers comprehensive short-term rehabilitation and long-term skilled nursing services, all designed to make patients and residents feel right at home. Our desirable location and multi-disciplinary approach are designed to help you improve your overall well-being. Rochester Center is a proud member of the Centers Health Care continuum.


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online