Job Description

Nursing Home Concierge

Ellicott Center is seeking a Concierge to ensure all residents in our skilled nursing facility are well taken care of in Buffalo, NY.

General Hours:

Monday - Friday  |  12pm - 8pm or 2pm to 10pm

Duties Include:

  • Welcome new Residents & their families to ensure a smooth, hassle-free move
  • Ensure rooms are clean & ready before welcoming new Residents
  • Introduce new Residents & their families to life in our "Home" and show them around the Facility
  • Coordinate between new residents & unit managers to ensure their quick evaluation upon arrival
  • Follow up with new residents within three days of arrival
  • Make at least three round per day on every floor to discuss Residents’ needs and concerns
  • Maintain a daily log with questions, concerns and issues raised; and any follow-up steps taken
  • Submits Daily logs to the Facility Administrator
  • Assists Residents with the discharge process & follows up the next day
  • Help where help is needed, be a team player and assist in any problem area

Requirements Include:

  • Demonstrate passion & enthusiasm to work with elderly Residents
  • Minimal high school diploma or equivalent
  • Experience in LTC Community Relations policies a plus
  • Excellent interpersonal & communication skills
  • Ability to multi-task as well as stay on task & concentrate with constant interruptions
  • Must be a Self-Motivator

Location:

Buffalo, NY

About Us:

Ellicott Center for Rehabilitation and Nursing is a 160-bed rehabilitation and skilled nursing facility located in New York’s beautiful Buffalo, New York. Our size enables a warm, nurturing environment, which allows each resident to maintain his/her individuality. Our staff is committed to ensuring the highest quality of life for all our residents, by maintaining each resident’s dignity and independence. At Ellicott Center, we offer premium compensation, a comprehensive benefits package, professional growth & stability, innovative training programs and more. Ellicott Center is a proud member of the Centers Health Care consortium. 

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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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