Patient Intake Coordinator

Patient Intake Coordinator

Brooklyn Center for Renal Dialysis is looking to hire a Patient Intake Coordinator to assist with the admission of patients into our outpatient dialysis facility.

DUTIES:

• Serves as the primary contact for patient referral calls and communications regarding patient admission.
• Coordinates the admission process from the initial request for admission to patient placement in the facility.
• Ensures all intake data for admissions requests are collected, completed and communicated according to the policies and procedures of the facility.
• Obtains the necessary information for patient admission. This includes demographic, financial and clinical information through contact and/or interview with the referral provider, patient or patient representative to complete the admissions process.
• Collaborates with facility staff and various levels of management to effectively resolve issues impacting a patient’s admissions process.
• Coordinate with facility staff   and referral source to expedite patient acceptance and admission.
• Verify patient insurance and communicate with billing office as needed.
• Prepare medical record for patient admission

REQUIREMENTS:

• High School Diploma required: Associate’s or Bachelor’s Degree preferred
• Experience in Medical Office Management, Health Administration, or related field
• 1 - 2-year experience working in a health care facility preferably hemodialysis unit.
• Excellent Sales & Customer Service, Communication, Organizational and Interpersonal skills required.
• Detail oriented with the ability to enter information accurately into a database system.
• Working knowledge of standard office applications - email, Microsoft word, Excel, spreadsheets, and presentations.
• Ability to adapt to change and support new policies and procedures in a positive manner.
• Have excellent phone skills and be ability to multi-task.

LOCATION:

Brooklyn, NY

Salary:

$18 - $27 / HR

CHC365

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