Job Description

Holliswood Center is hiring a Resident Ambassador to work for our skilled nursing facility in Hollis, NY.

Must be CNA Certified

Duties Include:

  • Welcomes new Residents & their families to ensure a smooth, hassle-free move.
  • Makes sure rooms are clean & ready before welcoming new Residents.
  • Introduces new Residents & their families to life in our “Home” and shows them around the Facility.
  • Coordinates between new residents & unit managers to ensure their quick evaluation upon arrival.
  • Follows up within three days of arrival to ask “How are you doing and what can we do to make it better/easier for YOU”
  • Makes three round per day on every floor to discuss Residents’ needs and concerns.
  • Maintains a daily log with questions, concerns and issues raised; and any follow up steps taken.
  • Submits logs to the Director of Resident Quality daily.
  • Assists Residents with the discharge process & follows up the next day.
  • Help where help is needed, be a team player and assist in any problem area.

Requirements Include:

  • Must be CNA Certified
  • Demonstrate passion & enthusiasm to work with elderly Residents
  • Min. - high school diploma or equivalent.
  • Bachelor’s Degree is preferred
  • Experience in LTC Community Relations policies a plus
  • Excellent interpersonal & communication skills
  • Ability to multi-task as well as stay on task & concentrate with constant interruptions

Equal Opportunity Employer –M/F/D/V

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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