Resident Ambassador

Holliswood Center is hiring a Resident Ambassador to work for our skilled nursing facility in Hollis, NY.

Must be CNA Certified

Duties Include:

• Welcomes new Residents & their families to ensure a smooth, hassle-free move.
• Makes sure rooms are clean & ready before welcoming new Residents.
• Introduces new Residents & their families to life in our “Home” and shows them around the Facility.
• Coordinates between new residents & unit managers to ensure their quick evaluation upon arrival.
• Follows up within three days of arrival to ask “How are you doing and what can we do to make it better/easier for YOU”
• Makes three round per day on every floor to discuss Residents’ needs and concerns.
• Maintains a daily log with questions, concerns and issues raised; and any follow up steps taken.
• Submits logs to the Director of Resident Quality daily.
• Assists Residents with the discharge process & follows up the next day.
• Help where help is needed, be a team player and assist in any problem area.

Requirements Include:

• Must be CNA Certified
• Demonstrate passion & enthusiasm to work with elderly Residents
• Min. - high school diploma or equivalent.
• Bachelor’s Degree is preferred
• Experience in LTC Community Relations policies a plus
• Excellent interpersonal & communication skills
• Ability to multi-task as well as stay on task & concentrate with constant interruptions

CentersHealthCare.com/careers

Equal Opportunity Employer –M/F/D/V